SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool case with
Great. Fast and Accurate
OK
Good covers
It is very easy to fit in connection with this places lags behind, but not critical. My hand is free, and does not fly even if you relax and lower down
Move a little but do the job.
They sit down not very tightly, but thanks to this it is convenient to shoot and put on controllers. Straps with a large hand are not very convenient.
Looks good. Will try later today to make sure tracking is not affected
ok
Fits over the controllers well. No tracking issues. Snug fit. The straps are a bit thin and a bit harsh on hand.
Fits the controllers well and doesn't effect the connection
Shipping Days took four key
super maintient pour les manettes de l'oculus quest 2
When used, it slows down and closes the sensors, so sometimes there are problems with tracking the stick
At first I didn't realize that the new holders are with velcro, but that was a most appreciated surprise! The covers are what you can expect from them, the material feels nice and it's definitely a better grip than the original material. So an awesome improvement!
It came quickly, corresponds to the description. Convenient to work.
It fits well. Not bad at the price.
Le quedó perfecto y llegó muy rápido. Las agarraderas de este tipo ayudan mucho en juegos de box para sostener mejor los controles.
its a little loose and doesnt quite wrap around the controllers perfectly, but its still good enough to prevent anymore scratchs and marks came in about 3 weeks in canada! thought it'd be longer
Item came in time and in good condition. 5 stars from me!
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очень хорошие чехлы
Выглядят на свою цену (в некоторых местах не очень ровно прорезана резина). Определённо удобнее, чем ничего, но в быстрых играх (например, Beat Saber) очень сильно сползают вниз. Зато отслеживание контроллеров не исчезает, проверено на песнях эксперт+ camellia. Также контроллеры приобретают немного в весе, но это ожидаемо. В целом товар за свою цену хороший, в обычных играх с этими чехлами намного удобнее. Пришло в Ростов за 3-4 недели.
Very good
Glittered creates